FREQUENTLY ASKED QUESTIONS

Who, What, Why, When, Where? Welcome to Docantic's Wikipedia! If you can't find an answer to your question here, feel free to send us an email through the contact form.

 

Q: What is Docantic?

A: Docantic is the world leader in online documentation for 20th-century furniture. Our core business is identification. Wondering who created that Art Deco coffee table? Is this pair of armchairs really by Emile-Jacques Ruhlmann? You've come to the right place!

 

Q: Why can’t I find a matching image in the database?

A: First and foremost, keep in mind that Docantic specializes in 20th-century furniture and art objects. So don't expect to find a matching image for your Han vase or Picasso print. Also, try using various combinations of keywords if the initial searches yield no results. Additionally, one of the main reasons you may not find what you're looking for is that not all created furniture has been systematically photographed and reproduced in books or catalogs. Finally, there's a small chance that we haven't (yet) published the photo you're seeking online... but rest assured, our team, fueled by ultra-strong espresso shots, is on the case!

 

Q: Do you want my documentation?

A: Docantic is always on the lookout for documentation that can enrich our database and provide our clients with the best possible service. Do you have period documentation that you'd like to sell, rent, or even get rid of?  Follow this link and let's see how you can participate in enriching Docantic's documentary base.

 

Q: Do you have a free version of this service?

A: Funny you should ask! We asked the same question to the owner of the premises where we recently moved. The answer we received is the same one we're sharing with you: no! However, if you have a tight budget, Docantic has got you covered with daily and monthly plans designed for you.

 

Q: Why are some photos partially blurred  and/or in poor quality?

A: For copyright reasons, we need to significantly modify the original image. Moreover, Docantic doesn't sell the photo but the information contained on it. Additionally, some images come from period catalogs, some dating back to 1897... the iPhone 6 with its 8-megapixel camera was invented 100 years later, so while we try to retouch images to make them as usable as possible, we are often limited by the original quality of the snapshot!

 

Q: Can I know the list of magazines and books digitized in the database?

A: Coca-Cola keeps its recipe secret, Google doesn't disclose the details of its algorithm, and it's likely that you don't share the list of your customers. Why? Because they're trade secrets. Well, our library is our trade secret. But while we don't communicate the exhaustive list of digitized works, the information from images in those works is entirely at your disposal on Docantic!

 

Q: I already own a large collection of old magazines. will there be any duplication?

A: Delighted to read that we're not the only ones collecting old papers! If you have documentation, it's likely that you haven't cut out each image one by one and associated them with keywords and artist names for easy retrieval, right? Well, even if we share some documentation, our service will save you precious time by indicating where to look in which magazine. And for all the catalogs we have that you don't, it's all beneficial!

 

Q: How can I get in contact with your team?

A: Email is the best way to contact us. Please note that the Docantic team never sleeps, so expect an imminent response! Customer Service: clients@docantic.com / Technical Support: support@docantic.com / Documentation: doc@docantic.com / The Patrol: patrol@docantic.com / Press Relations: press@docantic.com

 

Q: Father’s day always falls on a Sunday, right?

A: Yep!